Information Collected by
Monisha Meraney
329, Bell Hall
State University of New York at Buffalo
Buffalo, NY 14260-2000,U.S.A.

under the guidance of

Dr. A.Zhang
AssociateProfessor
Department of Computer Science and Engineering
State University of New York at Buffalo
226 Bell Hall
Buffalo, NY 14260-2000, U.S.A.





WHAT IS E-COMMERCE ?

            E-Commerce (electronic commerce or EC) is the buying and selling of goods and services on the Internet, especially the World Wide Web. Electronic commerce is characterized by a wide range of services and operations, including : establishment of initial contact, suppliers search and negotiation, exchange of information, sales, pre- and post-sales support , electronic payment, distribution logistics, electronic contracts and digital signatures, establishment and coordination of virtual enterprises, shared business processes  etc. In all of its forms, E-Commerce makes use of information technologies from different areas such as databases, transaction processing, interoperability of heterogeneous information resources, intelligent agents, multimedia systems, distributed systems, WWW, security and workflow  systems.

            E-Business (electronic business) is the conduct of business on the Internet, not only buying and selling but also servicing customers and  collaborating with business partners.

            The terms E-Commerce and E-Business are used interchangably.
 
 
 

E-COMMERCE  REPORT (written as a term paper)

LINKS  AND PDF / PS  VERSIONS OF SOME PAPERS  AND ARTICLES.

Electronic Commerce: An Introduction to the Special Issue
Commercial Scenarios for the Web: Opportunities and Challenges
Electronic Commerce: Effects on Electronic Markets
Intermediaries and Cybermediaries: A Continuing Role for Mediating Players in the Electronic Marketplace
The Impact Of Interorganizational Networks On Buyer-Seller Relationships
Living Apart Together In Electronic Commerce : The Use Of Information And Communication Technology To Create Network Organizations.
The Automation of Capital Markets
Electronic Commerce and the Banking Industry: The Requirement and Opportunities for New Payment Systems Using the Internet
Spontaneous Specialization in a Free-Market Economy of Agents
Internet Auctions
Sales Promotions on the Internet
An Object-Oriented Architecture for Business-To-Consumer Electronic commerce on the Internet
E-Commerce Intelligence : Measuring Analyzing. and Reporting on Merchandisin Effectiveness of Online Stores
A Practical Approach to Web-Base Internet EDI
Foresight-based pricing algorithms in an economy of software agents
Business negotiations on the Internet
Risks and Challenges for Retailers : The  Value Chain Transformation. A European Perspective
The Supply Side is Loosing Ground: E-Commerce Challenge
E-Commerce :A Report
Tax and the Internet
Business-to-Business e-Commerce with Open Buying on the Internet
Price Dynamics of Vertically Differentiated Information Markets
Dynamics of an Information-Filtering Economy
"Insights" Into Customer-centric eBusiness
Price and Niche Wars in a Free-Market Economy of Software Agents
The Role of the Telephone in the New Customer Service Model.
The Future of Customer Service: The Web Subsumes the Telephone
Silknet eService, the state of the art in Internet application development
Silknet Software: Changing the Rules for Next-Generation Customer Support Applications
What it Means to Deliver Customer Service on the Web
WIZnet: Putting the Business in Business-to-Business E-Commerce
The Challenge of Electronic Commerce: Selling lemonade has never been this tough
 

A FEW LINKS TO E-COMMERCE SITES

Research, Papers, Books, Bibliographies, etc.
Other Electronic Markets & Electronic Commerce Resources
Some Players in Electronic Markets & Electronic Commerce
eCommerce Resources
Electronic Commerce Resources
The Journal of Internet Banking and Commerce
Electronic Money Initiatives
IBM Institute of Advanced Commerce